Create tickets automatically from incoming emails
This email address is unique to your agency. Any email sent to this address will automatically create a support ticket.
Enable Email to Ticket
Allow tickets to be created from emails
In your email provider (Gmail, Outlook, etc.), set up a forwarding rule to send support emails to the address above.
When emails are received at this address, tickets will be automatically created with the sender as the customer.
Respond to tickets directly from your dashboard. Replies will be sent from your agency's email address.