Simple, Transparent Pricing
Start with a 14-day free trial. Full feature access. Scale as you grow.
Starter
Perfect for small agencies getting started
Growth
Best for growing agencies with multiple clients
Professional
For established agencies focused on GHL
Enterprise
For large agencies with multiple teams
| Features | Starter | Growth | Professional | Enterprise |
|---|---|---|---|---|
| Account Management | ||||
Agency Account | 1 | 1 | 1 | 1 |
Client Accounts | 5 | 25 | 25 | 50 |
GHL Agency Account | 1 | 1 | ||
| Team & Users | ||||
| Team Members | 3 | 8 | 15 | 35 |
| Customer Portal Users | 3 | 8 | 20 | 100 |
| Storage & Technical | ||||
| Storage | 2GB | 10GB | 25GB | 50GB |
| Webhooks | 0 | 3 | 10 | 25 |
| Webhook Operations/month | - | 1,000 | 10,000 | 25,000 |
| Monthly Notification Emails | 1,000 | 5,000 | 25,000 | 100,000 |
| Features | ||||
| Unlimited Tickets* | ||||
| Hour Tracking | ||||
| White-label Branding | ||||
| Custom Domain | ||||
| Email2Ticket | ||||
| Advanced Analytics | Basic | |||
| Custom Invoicing | ||||
| Get Started |
Important Plan Details
*Storage & Unlimited Tickets
All plans include unlimited tickets subject to your storage limit. Accounts with image-heavy tickets use more storage than those using video links (like Loom). No two accounts will be the same.
API Usage Limits
- Starter: 5,000 API calls/month
- Growth: 25,000 API calls/month
- Professional: 100,000 API calls/month
- Enterprise: 250,000 API calls/month
Have questions?
Find answers to common questions about TicketHQ pricing, features, and how our plans work.
Can't find what you're looking for? Contact our team
Client Accounts (all plans) can be any platform - GoHighLevel, WordPress, Shopify (when added). These are individual accounts/customers. If you add both a GHL sub account and a WordPress plugin for one client, it only counts as 1 Account. GHL Agency Account (Professional/Enterprise) gives you one unlimited GoHighLevel agency account that can contain unlimited sub-accounts underneath it, plus your included regular client accounts.
All plans include unlimited tickets subject to your storage limit. Accounts with image-heavy tickets use more storage than those using video links (like Loom). No two accounts will be the same based on how they use attachments.
Pay annually and save 17% (equivalent to 2 months free). For example, Growth at $97/month becomes $970/year instead of $1,164, saving you $194 annually.
You get one GoHighLevel agency account that can contain unlimited sub-accounts underneath it. Whether you have 12 sub-accounts or 5,000 sub-accounts in your GHL agency, it's all covered under your one unlimited agency account.
Yes! You can change plans anytime. Upgrades take effect immediately with prorated billing. Downgrades take effect at your next billing cycle. Add-ons can be adjusted instantly.
Available on Professional and Enterprise plans, Custom Invoicing lets you bill clients directly for support hours. Set up automatic billing when accounts close, or create custom invoices for individual tickets - all synced directly to GoHighLevel invoices.
All Platforms Available Now
Choose where your clients submit support requests. All platforms are ready to use today.
GoHighLevel
Available NowEmbed TicketHQ directly in your GHL sub-accounts. Clients submit requests without leaving GHL.
WordPress
Available NowSimple plugin installation. Clients submit requests from their WordPress dashboard. No coding required.
White-Label Portal
Available NowEvery client gets their own branded portal at yourclient.youragency.com. Your logo, your colors.
Ready to Transform Your Agency Support?
Start your 14-day free trial today. Full feature access included.